Aviation International News has published its 2026 aircraft Product Support Survey. Bombardier again ranks first among business jet manufacturers. AIN's headline reads 'Bombardier returns as bizjet leader while supply chain challenges industry'. Bombardier also led AIN's 2024 and 2025 surveys.
The survey polls qualified operators on parts availability and warranty response. It also covers service-centre quality, factory support, tech-rep responsiveness and cost per flight hour. Six business jet airframers appear in the aircraft table. Turboprop and light-jet OEMs are surveyed separately. AIN typically publishes avionics, cabin management and connectivity results later in the month, followed by the Above and Beyond honours in September.
Every major airframer surveyed reported supply-chain strain in 2026. Textron Aviation traced its Q2 Citation delivery slip to supplier delays on engines, spars and hydraulics, and does not expect broader delivery gains until mid-to-late 2027. Dassault Aviation attributed its 2026 Falcon production trajectory to aerostructure shortages in its first-half results. Both are recurring themes in this year's survey narrative.
For owners, the survey is a leading indicator of downtime. Bombardier's Chicago and Frankfurt parts hubs marked 20 years of continuous operation in 2025, and the manufacturer has held first place in the AIN aircraft category since 2024. Owners planning Q4 maintenance visits should press their factory contact for slot confirmation before winter demand pushes backlogs harder into 2027.
The survey's avionics, cabin management and connectivity chapters landing later in August will fill out the wider aftercare picture. Turboprop rankings, released in parallel, will show whether Pilatus and Daher retain their traditional lead in that column of the market. The Above and Beyond honours in September will name the specific service centres, tech reps and dispatch teams that respondents singled out for individual recognition.
Source: Aviation International News, 3 August 2026; Textron Aviation Q2 2026 SEC Form 8-K; Dassault Aviation 2026 first-half results.